Support & Help

1. Email 
You can reach us via email: support@creaweb.xyz 

2. WhatsApp Support 
Feel free to message us on WhatsApp: 
+27 834 97 97 99 (weekdays – we usually reply within one business day) 

3. Error Analysis 
🔹If the issue is on our side, we’ll fix it as quickly as possible. 
🔹 If it’s on your side, we can help remotely (see below). 

4. Remote Support (AnyDesk) 
👉 Download AnyDesk: https://anydesk.com 
Start the app and send us your AnyDesk ID. 
Important: You must manually approve the connection and grant these permissions: 
✅ Control via keyboard and mouse 
✅ File transfer (e.g. for installation support) 
✅ Clipboard sharing (optional) 

💡 You always stay in control – you can end the session at any time.